I placed an order for a canvas art piece that was on sale with better pricing that buying direct from Big Canvas or ICanvas. I requested cancellation with 1 day of placing the order as it would not be fabricated and shipped with arrival for 2 weeks. JC Penny refused to cancel the order stating they had a 30 minute policy for cancellations. This is absolutely ridiculous, and I will not be shopping with this retailer in the future.
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