I was disappointed in the delivery time for an online order of a mattress om Feb 19. I was told that I would be called March 2, I was not called. So I called and was given a number for the shippers. I called them and they said my mattress would be delivered Mar. 10, it was not delivered. So I had to call them again to set a delivery date for Mar 15. I would not order a mattress from JCPenney again, too slow for delivery and too much hassle.