I made a purchase online and waited for the delivery. Sadly, when the package arrived it was the incorrect merchandise! I decided to call Customer Servive believing my issue could be resolved but even after waiting on hold for a supervisor I was told I needed to physically return the incorrect merchandise in order to receive my credit. It is clearly visible someone placed the incorrect label with my name over the name of rightful customer! I'm so upset that I will not be shopping in any of these stores again!!!
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