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Dissatisfied Customer
No wonder JCPenny received 1.5 stars out of 5. I ordered a shirt online on a Thursday confirming I will receive it on the following Tuesday. I know they cannot guarantee delivery dates; however, the order shows I ordered it 2 days after my order date and now the delivery date is 3 days after the date they stated. I call and ask to cancel order since it was not delivered yet but Luis tells me they can only cancel after 30 mins after your order. How can I cancel my order when it took JCPenny 2 days to show my order? I will never shop with them again and advise you all how unreliable and they are, how irresponsible they are and how they don’t seem to care about their customers time.
2 years ago
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JCPenny has a 1.9 average rating from 818 reviews