Every time I have attempted to order from jcpenney.com, my credit card(s) are rejected and then I am transferred to what I am told is Synchrony. A recording asks for my JCP account number which I do not have. I am just attempting to purchase items with my credit card. Then, recording asks for my social security number. The recording does not even identify to whom I am speaking, so I am not giving out my social just to place an order. I've tried several other cards, all perfectly usable anywhere else except with JCP. They have the very worst online ordering process and my guess is that this company will soon be out of business.