FIRST TIME CUSTOMER TO JC PENNY! MY FIRST AND LAST TIME.........TERRIBLE COMPANY! I ordered a pair of Java Brown Arizona Jeans, and despite waiting almost three weeks to get my order, UNBELIEVABLY I was sent a Dungeons & Dragons T-Shirt"! - Really? - How do you get a pair of jeans confused with an order for a pair of jeans!!??? I called their customer service, which took forever getting someone to handle my problem, I was told they would get the jeans out to me within a week........ Well, I waited a couple of more weeks, and guess what?....NO JEANS and I was sent an email saying my order was DELAYED.......WOW!!! After yet another call, I was told the carrier, UPS, is the problem and they don't know when I will get them!!!.......... And yesterday, just when I was going to call, yet again, for the THIRD TIME, the jeans finally showed up, tacking on waiting yet another week!! PLEASE, READ THE OTHER REVIEWS ABOUT THIS COMPANY THAT FILED FOR BANKRUPTCY - NOW, I CAN UNDERSTAND WHY! GRADE = F