Went online found what I wanted, ordered. sent some to my home but said I had to pick up one item in Pineville NC at Carolina Place Mall. No other options. I pull up check in.......... someone else pulled in went in and came back out. At 30 min I go in and look for someone to help me. Thanks to the guy in home goods/cooking ware he went to store room and found package. Even when I was leaving it still showed no one was answering Curb Side Pickup. Don't even say its because of Covid. Its because stores don't have customer service anymore. Brick and Mortor stores are not long for this life with service like this.