Anonymous
I ordered Christmas presents for the guys in my family and they shipped all of them to an address I lived at 8 years ago! I called to ask what happened… the correct address is on my account, which they confirmed, but they still refused to resend my order. I have no idea why they would send it there because I ordered gifts to my new address last year and got them so it was definitely an error on their end. I’ve never experienced something like this. I closed my account and will never shop there again.
4 months ago
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JCPenny has a 1.7 average rating from 534 reviews

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