Can I give less than one star?
I purchased a dining room set from Penneys for over $1200. I have had this set for less than 2 weeks and everything was fine until this morning. I came into the room and there was a 2-1/2 inch crack on the top of the back of one of the chairs.
Penney's wants a $125 restocking fee and a $95 return fee because I did not report this within 24 hours of delivery. So they do not stand behind the product.
I've been on hold for over 25 minutes -- still waiting to talk to supervisor.
DO NOT BUY FROM PENNEYS. Do not buy Signature Design by Ashley Realyn 5 piece dining set.