Absolutely horrible. I ordered clothes on 1/14/24 for my mid February trip. I kept an eye on my order through tracking. The order said it was shipped, in route through 2/22/24. The following day, the status said that it was delivered on 2/11/24. I reached out about it and was told that it showed delivered. Neither me nor my neighbors received the order. I was supposed to receive a communication on Sunday, then on Monday. Today I requested a refund. JCP should have a better customer service base and delivery methods on their online orders. This is terrible.