My favorite thing about JCPenney.com is that the shipping address will periodically default (in the middle of your order) to somewhere you haven't lived in years, and if you don't double-check it at every turn, when you finally get through to customer service, they will tell you that there's nothing they can do and that it's your fault for not being more vigilant with their buggy-as-hell system. Just ate a few hundred dollars on this and am extremely reticent to put in another order with them.