My visit to the JCPenney portrait studio left me feeling deeply hurt and disheartened. It was meant to be a joyous occasion, capturing the early moments of my precious son's life, but instead, it turned into a nightmare due to the disrespectful behavior of the photographer, Larry. As soon as we walked in, Larry's attitude was sour, and it only worsened when my son started to cry. Instead of showing understanding, he lashed out at my family, raising his voice and making us feel unwelcome. The situation escalated when he scolded us for something as simple as placing my grandson on a blanket. His tone was harsh and demeaning, making me question why I had chosen to trust him with such a special moment. What truly broke my heart was the way he treated my husband. Instead of diffusing the situation, Larry resorted to using racial slurs and aggressive behavior. It was terrifying, especially with my daughter and grandson present. Feeling scared and vulnerable, I felt the need to document the confrontation, fearing for my family's safety. Thankfully, the manager, Teresa, intervened, but the damage was done. This experience has left a lasting impact on me. It's disheartening to think that such behavior is tolerated in a place meant to capture cherished memories. I hope JCPenney takes swift action to address this issue and ensures that no other family has to endure such hurtful treatment.