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Not Happy at All!!!!
Ordered clothing for my Grandson. 8 out of 9 items came in correct. Went online to return the 1 item which was incorrect, and to return it it was going to cost me $8 for their error. Received 48 X 29 Mens Jeans instead of 4T 4 Piece PJ set. All I wanted to do was send them back and have them send out correct item. Called # for customer service and it was a total joke. Just wanted to ship back and once received they could ship me correct item. Never, ever had this issue with Macy's. Went as far as taking a picture of the received item with the label clearly saying 4 piece PJ set.
8 months ago
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JCPenny has a 1.8 average rating from 808 reviews