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Anonymous
Not even worthy of 1 star!! Worse online shopping/ordering experience ever! Do not order online from JCPenney!!! Trust me when I say, you will be wasting your time and gas and won't get your item(s). After visiting the store several times to pick up the item, I was repeatedly told the ordered item was not in yet. The order said "in transit to store" for exactly 16 days. I called the 1800 # for online orders to see what was going on and was told that the order was cancelled because "it wasn't picked up." When I requested a refund for the order in my card, I was told they would send me a check. Employees are not very friendly or helpful! Save yourself the headache, time and money - shop elsewhere!!
5 months ago
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JCPenny has a 1.8 average rating from 811 reviews