I bought my granddaughters each a watch before Christmas. They were not the type watches they wanted so I wanted to return them. They would not let me return them because they said I only have 10 days from the date of purchase! It took them over 7 days to receive them! I don’t do my Christmas shopping 3 days before Christmas. They should have disclosed that before I ordered them. Now I am out over $100!! I will never shop there again!!!!!! Worst customer service I have ever experienced. I couldn’t understand half of what he even said.