JC Penny's Kalamazoo, Michigan. I purchased a ring that was defective. I brought my receipt and ring back to the store 5 weeks after purchased. I was told, very rudely by Julie, since I wore it I can't return it. Even when the receipt said it may be returned with receipt. I called store manager. She said she would call me back. She never did. I will not be doing business with Penny's.