I had the most positive experience at JC Penny. Every single rep I came across had the desire to be incredibly helpful. I was astonished with the last rep that helped my daughter and I out. She was listening to what it was that we were looking for and went to find several items for us to select. It really helped us out a lot and chose one. I had the most incredible experience there, at the Northeast Mall location in Hurst, Texas. I’m definitely retiring there for future purchases.