First and foremost i never been to JC Penney to shop and my experience was awesome. I know about customer service and I never received such care as today, this lady Rosie had help us Big time she went above and beyond caring, she loves her job. I could tell the difference between a employee that is just working for a pay check and a employee that loves what they do.. She stop what she was doing and helped us all the way until we left. She took good care of us
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