Ordered on line 18 days ago. Status is in progress. Called customer service number and of course got AI. Couldn't help me so I was transfered to a person. No help there, she gave me phone number of local store. Of course they don't open until 11am. Talked with 2 people at the store...there answer "it is in progress" . No help whatsoever and this is not the first time an order has been lost. Poor customer service..poor everything!
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