I made an appointment with their Salon. When I arrived, knowing I arrived early. No one was at the front desk and their phone was ringing a lot. I only saw 1 male gentleman cutting hair. I stood up there for at least 5 minutes. I made my appointment with Shana, who never talked to me. Shana never came over at any time to apologize for not cutting my hair when I requested her. The manager, Oydin, was sweet enough to take her time out to cut my hair. She did an AMAZING JOB. That is the only reason I am giving a five star review. I thought that Shana was rude and very thoughtless for not being professional enough to apologize even though I requested her and I had an appointment with her. But Oydin did a great job and we had a great conversation. So I appreciated her. The only thing was, I only wanting to pay around $55. I did not realize that Oydin would be $75 a haircut. That should’ve been told to me upfront because cost is important when you’re paying that much for a haircut. But I will go back to Oydin because she was so great. I enjoyed her company and her haircut was very thorough. I hope you keep her on at that salon for a long time because she would be the one I would go back to a heartbeat. A licensed hairdresser, so I will track her down through state board if you guys are silly enough to let her loose. Thank you, for Oydin for your great personality and haircut.