Kathy Browne
Went to pick up an order and there was a line a mile long with one person behind the counter. She helped one woman for over 15 minutes. Eventually, people started to walk away. I also left. What kind of a dept. store has one person behind the counter for pickups and lay-away. Another thing I found disturbing was I couldn't find one person on the floor working except the cashiers. Have told them to cancel order and refund my money. Won't ever go back.
5 years ago
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JCPenny has a 1.7 average rating from 529 reviews

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