I got excellent service from sales & customer relations. They answered all my questions. They were professional, courtesy, friendly, and knowledgeable. This was my first time buying something on with JC Penny and I would I highly recommend JC Penny to my friends & family. Sales and customer relations gave me the BEST service that I ever received purchasing online with any company including Amazon. I am a very happy JC Penny customer and would definitely buy again from JC Penny.