I bought a pair of gold earrings on Dec 23. Wore them Dec.24. within a couple of hours, one fell out of my ear and was gone! I coulofi d it anywhere!
Long story short and numerous attempts to get satisfaction - nothing will be done unless I bring both earrings back!
Bingo!
One is gone forever and I'm stuck paying $120. for a useless earring that I'll never wear.
#JCPenneycustomerservicesucks