Charlene McCaw
I bought a pair of gold earrings on Dec 23. Wore them Dec.24. within a couple of hours, one fell out of my ear and was gone! I coulofi d it anywhere! Long story short and numerous attempts to get satisfaction - nothing will be done unless I bring both earrings back! Bingo! One is gone forever and I'm stuck paying $120. for a useless earring that I'll never wear. #JCPenneycustomerservicesucks
5 years ago
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JCPenny has a 1.7 average rating from 529 reviews

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