Bob F.
I ordered, bought and paid for in full, a recliner chair last Nov. 20. To date, I STILL do not have it and have gotten zero communication from the local Penney store despite my repeated trips in there and requests for help. I would never deal with them again - they know my situation and have made no effort to correct it. VERY POOR service (and it is now February!)
5 years ago
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JCPenny has a 1.7 average rating from 529 reviews

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