Order an online item. Received confirmed the order was in stock and then 2 days later received confirmation it was shipped via UPS and would be delivered in 3to 5 business days. Now 10 days later just received notice the item will not be delivered for another 4 days. No wonder JCP is closings stores when they cannot even get their online business correct. Stick to Amazon at least they delivered items within 3 days and even with the holidays