They don't deserve any stars!!! Worst customer service experience ever! I ordered a very expensive dinnerware set and a set of glasses. Both arrived broken. In the process of trying to get them replaced one of their customer service reps became very rude and even hung up on me. I was going to reorder despite the fact I was risking them arriving damaged Again but after the poor customer service, I will order them somewhere else. I DONT recommend jc penny online for products or services!
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