I will never shop at jd sports again ordered my son a pair of trainers on the 22nd of June week and a half later had to phone and cancel them asked for a full refund which I didn't receive in my bank got a text 3 weeks later saying they have delivered them no trainers were delivered phoned again to get told the person who was dealing with it was in sick then today received a phone call saying there refunding the money today sorry for any inconvenience only to offer a £10 voucher not worth the hassle never will I shop at jd sports again appalling customer service