I will never shop with this company again, I have spent thousands and I’ve been treated like a thief, I was due two parcels and one was delivered which was a t shirt, the courier was Evri and a picture was taken of this parcel on my neighbours doorstep and given to my neighbour, I was also due a jacket, the tracking number for the jacket according to jd sports is the one that a picture was taken of the t shirt and the tracking number for the t shirt doesn’t show a picture just a gps map location, JD escalated this to their claims dept and rejected my claim as they say the jacket was delivered, I emailed saying why is there only one picture and you can clearly see it’s a tiny parcel which was the t shirt, I even reordered the jacket yesterday as I need to be sure I’ve got it as it’s a present, I’m now on the phone to my bank crying as I’m £88 out of pocket as JD have said I won’t get a refund, surely if I didn’t give the courier authorisation to deliver to anyone or leave my parcels anywhere I’m not liable for any loss, this gives couriers the scope to steal parcels surely? They take a picture to protect themselves but why didn’t they take a picture of both parcels I’d had delivered within a minute of each other, I’m also going to contact the CEO of JD sports as I’m flabbergasted that as a loyal customer I’m treated like this. Why would you use couriers like Evri, they even changed their name to get rid of their reputation. This has now been taken up by the ceo dept of evri and jdsports and evri have said They can clearly see that only one parcel has been delivered and not two and they can’t understand why jdsports have treated me like this, the only person out of everyone I’ve spoken to who could see this, ceo dept of jdsports is now investigating it all. Jdsports you are a disgrace because if I hadn’t had the idea to contact the ceo I’d have no way of getting my money back