Ordered in November didn’t receive parcel so called customer services to be told been delivered but to wrong address so I’m entitled to a refund did everything they asked but still heard nothing, after months of me chasing them come January they now tell me my claim is unsuccessful and I won’t be getting a refund! I’ve now sent my complaint to the financial ombudsman as this is disgusting! I’ve spent a fortune with this company in the past but will never order from here again they are nothing but scammers
4 years ago
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