I put an order in for under armour trainers on the 30th of December 2020. After speaking to customer twice who ensured me they would get back to me each time (they didn’t bother to contact me), they reassured me that my order would be with me soon. Customer services also said they would provide something for me to apologise for the wait (this never happened, another dangle of the carrot). My shoes arrived on February the 20th 2021, not only were my shoes a size too small (7 instead of an 8)but I had to pay to return them at the post office. I am still currently waiting for my refund. I will never use JD sports for any shopping in the future.