JD SPORT is a joke, I ordered 2 pairs of trainers and 1 pair of was delivered. I contacted customer and filled up their MPD form. I also attached proof of delivery by DPD which clearly shows only 1 parcel. I even have a video of the delivery. They rejected my form and now am the one trying to chase up my money for their mistake which they done twice with the 2 weeks prior me ordering. I have now escalated the issue and a woman name JESSICA from customer care team think it’s a joke chasing up for refund or replacements like we don’t have better thing to do. Now waiting on management to contact me but am fuming as it’s the 2nd time they have done this.