Online account hacked criminals used my card to place 2 separate orders. Given email address to report to fraud dept and as yet no response. JD actually allowed the order to be processed and sent to address given by criminals. Thank god my bank was quick to act!! As this useless company with customer service assistants who are not fit for purpose and who have no authority to take action have allowed this to happen. Please be very wary using the website as data protection is non existent and are happy for customers personal info to be used fraudulently and take no action to rectify.