Placed order over a week ago on the JD ie site and paid €5 delivery total €29. Got confirmation email and after a few days when I did nor get a dispatch email I made contact by the on line contact link. Got no response therefore I put a review on trustpilot and the following day got a response that they send to everyone. They say contact them for help by an email link which I did. They ask for my email address and order number all of which they had and I had already provided the information in my query including the delivery address, so why waist time asking for information they had. After one hour on the chat link and more stupid questions I was told they had refunded €25 because of a problem with stock. I pointed out that I had paid €29 why only refund €25 she then said sorry my mistake it was 29. I asked was it one or two refunds and why they had not contacted me or why take my money if no stock. She said she did not know. However on checking the JD ie website the same top I ordered was still on sale and saying in stock. It would appear this is a Scam to get your payment and they never intend to provide the goods. The refund has not gone back to my card yet, by the reports and reviews by others this is a common problem with JD ie. It is time a claim through the courts was made to stop the rip off. Best to avoid JD and buy from another store who value customers. I also see reports where they have high-jacked peoples email accounts.