My order of trainers was left on my doorstep and when I returned home they had been taken. I called customer services who said they would need to investigate but it seemed obvious that the driver should not leave a £120 pair or trainers on a doorstep open to anyone. I chased for an answer many times and eventually they said it had been declined and that was the end of the matter and refused to give any further explanation. I have now spent £120 and I don’t have a new pair of trainers. Right from the start to the end, it has been an awful experience and I will never shop with JD Sports again and urge anyone to buy from somewhere else