Highly disappointed with the service I have been given over the last month. As I was unable to oder an item online and pay using a gift card, I had to go into our local (20miles away) JD to order the item, pay for it and then go home and wait for it to be delivered. I was informed of the wrong childs sizing so returned the item, requesting the correct size to be sent. Am still waiting over 4weeks later. For the past week, I sent numerous emails; tried calling the 0161 number and being cut off; sent a message on facebook; sent Resolve email atating complaint (told I would be contacted within 48hours. I am still waiting 4 days later. Issue still on going - JD still refusing to send correct item. I have a very upset child and will NEVER be using JD. The worst service I have ever received from a company.