The Customer Service is atrocious and seems to be run by primary school kids. They take 2 days to reply to every email even after the first instance has been replied too. So it can take a week for something that could be so simple. No phone number that I could find to just talk to someone directly. Order got lost somewhere along the way even tho they told me it would be ready for collection in 48 hours. Complete joke. Not the first time that the shop is also too lazy to scan in your order so you never get the update the order is ready to collect. Overall a complete bunch of unprofessional service