I will never buy from JD Sports ever again. I bought my daughter a pair of trainers for Christmas (28th November) but after she tried them on, they were too small so I tried to exchange them for a larger size. Customer services told me that it's not company policy to exchange goods and told me to return and re-buy the trainers. I bought the trainers only 5 weeks ago for £40 but if I return them now and re-buy them, I will now need to pay £80. I can't believe that just to exchange for another size, I will be charged double the price. I'm really disgusted with this shop and I will make sure I will go elsewhere in the future! There are so many other retailers e.g. ASOS, that would not treat their customers like this.