Absolutely shocking, there was a sale on in the tandem centre's JD sports ( in Colliers Wood) the queues where awful for the changing room so I picked up my size and just paid, went home tried it on and it didn't fit. The next day I drove back up, considering I live in Kent and was just staying at my mans house, went back in to refund considering I had the reciept and all the tags was left on the items, handed them over and the lady serving said we don't the £70 in the till! My nan asked to speak to the manager for the lady to reply I am the manager, she continued to tell us she didn't have the money as there was no money in the tills. She then says she can put the money on my nans bank card, which we was perfectly happy with and we ask when will it transfer, her response was should be straight away, we drove back to tooting and checked my nans account for the money not to be in the!!!!!!! Shocking I advice nobody shop in JD sports and the same has happened in sports direct, poor customer service in both shops! Only decent one is footlocker, disgraceful!!!!