*BUYER BEWARE - DO NOT USE THIS COMPANY*
Placed an online order
JD Sports online Tracking stated still in warehouse after 3 days
Contacted JD Sports, informed will be sent out in next 24 hours
Day 5 still showing order in the warehouse
Try and you "Live Chat" stating it was live, was not live an no one came online to help
Emailed online service -NO reply
Phoned customer services, told the following
Order coming Sunday, then told no order coming Friday or Saturday. The told no order coming Sunday. Then told did not know when order was coming as NOT allowed to phone warehouse. Then told we will email warehouse but it takes 4 hours and I am going home at 7pm.
The told I would not get a reply on warehouse update.
Then told phone the store Friday and Saturday to see if your order was on its way or had arrived. Then told they have NO information after being on the phone half an hour. Then told you could have 10% off your next delivery. I replied I want an update on this order and DO NOT want 10% off next delivery. Told by customer service agent its very Frustrating it happen to me!
THIS MUST BE THE WORST COMPANY FOR ORDERS, UPDATES, CUSTOMER SERVICE I HAVE EVER KNOWN.
SHAME ON YOU JD SPORTS. Will be contacting Trading standards under the consumer act!
I should have read the online reviews before placing an order, as missing incomplete orders and bad customer services is all over the site.
So for your own sake and peace of mind DO NOT USE THE JD SPORTS ONLINE (SO CALLED) SERVICE
8 years ago
JD Sports has a
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