I ordered the mens Jordans 23 on 21.11.16 and paid for next day delivery. My items should have arrived on 22.11.16 but JD Sports messed up the order and left me waiting home the entire day without professional courtesy to keep me updated. On 23.11.16 I telephoned JD Sports after again not receiving my item and requested a immediate full refund which they are nos refusing and saying my item will be delivered in 5 working days from 23.11.16 and will be left with a neighbour/safe place if I am not home. I told them that I do not consent to this and if they do so it will be at their own peril. Staff are rude and uneducated. I will now be reporting JD Sports to Trading Standards and taking them to a small claims court for a substantial figure. I do not recommend shopping which such a incompetent, illiterate and foul organisation as this.