I ordered something from JD to Dubai on the 27th of December. It was supposed to arrive in 6-10 days. The tracking on their website didn't work and I had to contact them asking where it was because it had been two weeks since the day of dispatch. They gave me an external tracking link with reference and that hadn't even been updated since the 30th where its been stuck on "in transit" for two bloody weeks. They are asking me to wait to just a week longer and then contact them again so they can "investigate". After seeing these reviews I know nothing is going to progress neither am I going to receive my package, will ask for a full refund after this one extra week period. A complete and absolute joke, practically scamming customers.
8 years ago
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