I am horrified with the level of service at JD I have spent in total of over an hour on the phone to customer services who then put me through to a senior manager who was so rude to me and put the phone down! I ordered a tracksuit on the 28th of December to which I'd waited two weeks to be delivered and then to find out that the packaging had been damaged and being held at Hermes after a phone call I'd made to them last week they said it would be delivered to me, I have still not received my package and has just been palmed off with a £10 off gift card! I am extremely unhappy with JD and there level of care for customers!