Terrible customer service I ordered some adidas superstars last week got two email first advising they are checking my order and will send email once my order has been checked then I received email advising my order was excepted. However on Saturday got an email from PayPal advising JD Sports had refunded my payment but never received an email or explanation from JD Sports as to why the refund was made. Have tried calling the head office but call gets cut off have sent email no reply. Very disappointed as these were a Birthday present for my nephew as it's his birthday on Wednesday but know I am without a present and money that I had put aside for the present because PayPal have advised it will take 5-7 days for money to reach my PayPal account then another 3 days to transfer to my current account. Still no explanation from JD Sports such a big company but yet so unprofessional. Would appreciate if you could reply to my email JD Sports.