bought some shoes from JD online for delivery into my local store. after 3 weeks I got curious as to where the he'll they were, I was advised by email they were other for dispatch. another week passed and still no trainers, I therefore rang this time as 1 whole month is ridiculous when they advise you it takes 3-5 working days, I was told that something had gone wrong at the warehouse and they would refund my money usually takes 3 days. another week goes by and STILL no refund but an email saying my shoes had arrived. I went into store to sort the issue, and was told to take the shoes ring them back and I will get my refund. go home, the shoes were the wrong shoes anyway, and all battered in the box. I then call to find out about my refund and get told to take the shoes back and get my money back.. and they then say you'll have to pay us for delivering them back and then when I get extremely mad the person then says well to restore your faith if you spend £100 we will give you 10% off. what sort of idiots work for this company! never ever again will I get my shoes from here!