The parcel was lost. Terrible service !!!!!!!!!!!!!!! I bought a pair of shoes on 17th July. The shoes was shipped from England to Australia. After two weeks I found that shipping information still leaves in 18th July and showed the parcel is still in transit. I sent an email to JD Sports customer on 4th August but they didn't reply me any useful information and just told me to wait. Until 9th August the day before yesterday that I received an email told me the parcel was lost in transit and advice me to refund or replacement. They I reply them to refund me as soon as possible. However, I didn't receive any reply email or information from JD Sports customer service. The worst order experience ever!!!!!!!!!