Manchester Arndale store customer service was absolutely shocking, left sat there for 15-20mins waiting for trainers to come while 3 staff stood chatting, then ended up going to member of staff myself to get my trainers from him and explained how long I’d been waiting for him to just cough and tell me follow him to the till point where I queued for yet another 10mins, didn’t receive one apology for how long I had waited, work in retail myself and wouldn’t dream of treating a customer in this way.
7 years ago
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