Ordered from online store on 29.11.17 to be sent to local store. Almost 3 weeks later and still no items. Received email from royal mail 1 week ago saying it had been delivered to store. I personally know the postman who delivered it into the store. When I went into the store the manager said it had not been delivered and to contact royal mail. Constant emails back and forth looking for a refund. Shockingly poor customer service with emails and questions not being answered. Would never shop here EVER again. 1 star is being extremely generous. DO NOT SHOP HERE!!!!!