Zheyee
Hi guys, if you guys ever consider to get Crep Protect Spray from JD Sports. Think twice before you purchase. On 2nd January 2018, I went to MidValley Malaysia JD Sports and purchase Crep Protect Spray. Before I buy, I asked the staff how does it works and will it ruin/affect my shoes appearance? Their staff answer me "No it wont" and advising that it can spray on all kind of sneakers material. After puchased, I did followed the instruction that listed on the Crep Protect Spray bottle, which keep a distance of 20cm away from the sneakers while applying the spray. However, when I did exactly on what the instructions indicated to my new basketball trainers and end up it ruined all 3 pairs of my new trainers. I was very unhappy with the result and seek for assistance from JD sports through email. Regardless, this so called Head Officer replied my email and said he's trying to solve my issue. Eventually, he shirked the responsibility back to customer (me), which told me to contact Crep Protect company and bring this issue up against them. I'm like "seriously"? The problem was the staff of JD Sports MidValley told me that I can spray on all kind of shoes material and will not affect/ ruined my shoes appearance. The officer from Head Office even denied their staff had given mislead information to the customer and replied me in saying that "I can confirm that the staff have not mislead you and the crep protect is safe on all shoes." I am wondering how could he assure that when the issue has happened. I'm very disappointed with this company as they trying to shirk the responsibility instead of assisting in solving the issue. Conclusion , please think TWICE before you purchase item from JD Sports.
6 years ago
Read JD Sports Reviews
JD Sports has a 2.1 average rating from 1,332 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial