I placed a online order for £497 worth of items some as a birthday present for a family member, I paid for priority delivery in order to get the items in time. Upon delivery I found X3 items missing from my order valued at £158 but they show on my delivery note as being in the parcel when in fact they are NOT !!!! I’ve spoken to Customer Care team who almost accused me of being a liar then told me I’d to wait 28 days for an investigation and even then I might not get my items. Very unhappy customer who spends a lot of money with JD, Well I won’t be again FACT !!!! I will of course be taking the matter further and contacting my solicitor.