I ordered 2 pairs of trainers (on Friday) for next day delivery (Saturday) for my child’s birthday which is tomorrow (Monday). I rang the store on Saturday, who said they had not been delivered, so I rang again today (Sunday) before going to the store who advises me to call the customer services line, after waiting over 10 minutes They finally answered, the girl put me (what she though was hold) during which time me and my children who was in the car repeatedly heard boys in the back ground swearing saying Fu**ing hell etc. I asked to speak to a manager after still not receiving confirmation of my order, to be hung up one.. not a happy customer at all Please contact me Samanthaahearne59@gmail.com to arrange collection of my child’s birthday present and to discuss your agents swearing while my 6 and 9 year old children were present!!!